Returns and Exchanges

Everything is handmade to order with lots of love, so we do our best to make sure it’s a piece you can rock for years to come! But, worse comes to worse, we’ve got a plan.

If​ ​the​ ​item​ ​is​ ​damaged,​ ​a​ ​replacement​ ​will​ ​be​ ​sent, no cost to you!​ ​If​ ​the​ ​item​ ​does​ ​not​ ​fit​ ​as​ ​imagined, ​or​ ​just doesn’t​ ​fit​ ​your​ ​style,​ you have 14 days to send it back in the condition it arrvied in (ie with all the tags etc, but feel free to keep the stickers :) ) Just send us an email at: tessa.ivy.berlin@gmail.com and we'll get that process started for you! 

Need help? Just shoot us a message! We’re there for you, bb.